FAQs

Is Zilch Life a sustainable brand?

The toxins in plastic leach into the oils under varying temperatures so a plastic bottles does not work for us. We use only glass bottles for all our products. Furthermore, we also eliminated plastic labels. Furthermore, we offer a recycling program where we offer free return shipping to our clients to send us their used bottles for recycling in return for which we offer special discounts on their next purchase. 

 

Are Zilch Life products a body super-food?

Yes, they are! The oils are extracted without heat which means that it does not kill any nutrients or vitamins. All vitamins, good fats, amongst many other nutrients and aroma of the oils are kept intact. These oils not only does god to your skin and hair but also when taken in your food, it helps your body overall. See our blogs here to know more.

 

Are Zilch Life products safe for kids and pregnant or nursing mothers?

They surely are and we highly recommend that! All our products are made from pure cold pressed oils extracted straight from the seed or the fruit pulp. There are no preservatives or any chemicals added which makes it safe for babies, pregnant or nursing mothers. Our concept is “ if you can eat it, you can surely put it on your skin”.

 

When does Zilch Life oil expire?

The oils are pure and does not have any preservatives added for a longer shelf life. Therefore, the oils expires after two years from the date of manufacturing.

 

What is the best way to use Zilch Life oils?

The oils can be used in all possible ways. Depending on the oils, they can be used for

  • Healing Skin
  • Skincare
  • Hair care and conditioning
  • Cooking
  • Treating skin inflammations
  • Make up remover
  • After sun care or sun protection
  • DIY masks

Follow us on social media and keep up with our blog here to know exciting ways to use the oils.

 

How do I cancel an order?

Unfortunately, once an order is transmitted to our system, it cannot be cancelled.  Please reach out to us via live chat, phone (+91 84 47 201 273) or email (mail@zilchlife.com) if you face any issues. We stand by our products and we are sure that you will love them as much as we do.

 

What is your return policy?

Once an order ships from our warehouse facility, all sales are final. With the versatility of our oils, we are sure you will find a way to put it to good use! If you need some ideas, feel free to reach out to us or visit our website or social media platforms! 

 

What form of payments do you accept?

We accept the following for now:

  • Visa
  • MasterCard
  • Cash on delivery (only in India)
  • Bank transfers (contact us for the bank details)

 When will my card be charged?

Your debit or credit card will be charged at the time of purchase. If for some reason there is a problem with your card, reach out to us via live chat, phone or email and will connect with you right away to help you process your order.

 

How long will my order take to arrive?

Depending on your location, your order should arrive in 2-5 working days

 

Where does Zilch Life ship? 

We ship to you, wherever you are in the world.